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Terms and Conditions

Use of The Soap Shop website constitutes agreement to our terms of use. We encourage you to review the following information carefully.



All content on this website is the exclusive property of The Soap Shop.  Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. We have purchased our images through  which are not intended to be copyrighted. Our content is protected by Canada copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material. If you believe that any content on this site infringes on your intellectual property, please email

Limitation of Liability

This site is provided by The Soap Shop on an "as is" and "as available" basis. The Soap Shop makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of is at your own risk. The Soap Shop cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. The Soap Shop will not be responsible for any damages of any kind resulting from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Redemption of Free Product and Coupon Offers

From time to time, The Soap Shop offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have signed up at craft shows or subscribed to our email database. They are sometimes posted on our website or announced via other means of communication in conjunction with the promotion of The Soap Shop products, including newsletters, email campaigns, birthday club and internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. The Soap Shop, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

Minors under the age of eighteen (18)

This site is not directed to persons under the age of eighteen (18), unless they are monitored or supervised by a parent or legal guardian. With the parent or legal guardian’s consent they can sign up on our mailing lists and Birthday club    We do not knowingly collect personal information from persons under the age of eighteen(18),  If a parent or legal guardian becomes aware that his or her child has provided us with personal information without such parent or legal guardian’s consent, he or she should contact us.  If we become aware that a child under eighteen (18) has provided us with personal information, we will delete such information from our files.

Mailing List and Birthday Club

By joining our mailing list or birthday club, making a purchase or visiting you are consenting to our terms and conditions.

Anyone can join our free mailing lists and birthday club through our website or sign-up sheets from craft shows, Any minors adding themselves to our lists MUST have consent from their parents or legal guardian prior of signing up Otherwise, we have the legal right to delete all information and remove them from our lists.   


Our client is built on trust and transparency. As such, once your register, you are required to provide your name, email address, telephone (optional) and birthday (Month and Day only) and optional information on your preferences. Clients can subscribe to our lists through our website or at craft shows through our paper sign-in sheets. By joining our lists or club this will be giving us consent to send out information through client’s email. We use an email campaign through that keeps all your information which is stored on their cloud-based servers.  The client has the availability to opt-out at any time but clicking on unsubscribe at the bottom of our emails.

Changes in Policy

The Soap Shop reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

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